What we come out for
We look at the system itself before quoting, and the work happens at your address rather than in a workshop.
01Services
What we come out for
We look at the system itself before quoting, and the work happens at your address rather than in a workshop.
Coming out to look
A description over the phone narrows it down. It rarely settles what is actually going on behind the wall.
The work itself
It happens in a building somebody else is trying to use, so the order of the day is worth agreeing in advance.
The handover
What was done, what was tested, and anything found along the way that you will want to know about later.
—Detail
Areas covered
San Jose · Campbell · Santa Clara · Los Gatos · Milpitas · Cambrian Park
Accreditations
- CSLB licensed contractor, C-36 plumbing
- General liability insured to $2m
- Workers compensation cover in place
Lead time
Emergencies are usually same or next day. Planned work is normally booked one to two weeks out.
How we quote
Call-outs are charged at a flat rate for the first hour, which is credited against the job if you go ahead. Anything larger is quoted in writing after we have looked.
05FAQ
Questions
Not for planned work — quotes are free. A repair call-out carries the first-hour rate, and it comes off the bill if you go ahead with the work.
Yes. Old parts go with us, floors are covered before we start, and anything we move gets put back.
Almost always. Bring us the make and model and we will tell you before booking whether parts are still available for it.
Call-outs are charged at a flat rate for the first hour, which is credited against the job if you go ahead. Anything larger is quoted in writing after we have looked.
Emergencies are usually same or next day. Planned work is normally booked one to two weeks out.
It depends on what has happened and what is already booked in. Ask and you will get a straight answer rather than an optimistic one.
Ask us before you book. Firms handle the call-out charge differently and we would rather tell you ours than have you assume it either way.
Ask and we will give you the numbers to check. Most trades in California have to hold a license and show it in advertising, so it is a fair question to put to anyone quoting you.